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FAQs

Residents
Business
Government

Resident Frequently Asked Questions

General Questions
Questions for the Court Clerk & Police Department
Questions Related to Public Works
Questions Related to Utility Services

General Questions

Where is City Hall located?

111 N. Main. Just West of Highway 169 off the 76th Street exit.

What are your hours? (Are you open through the lunch hour?)

Monday through Friday 8:00 AM to 5:00 PM. We are open during the lunch hour.

I am interested in having a Block Party in my neighborhood. Can you tell me what I need to know?

Please visit the City's Block Party page for everything you need to know. If you have any further questions, feel free to contact Tim Rooney at 376-1500.

How can I start a neighborhood watch group?

If you are interested and serious about starting a neighborhood watch group contact the Owasso Police Department, 272-2244.

Who would I call if I wanted to have my house sprayed for mosquitoes?

To have your house sprayed for mosquitoes you may contact the Tulsa County Health Department at 595-4219.

Who do I call if my neighbor has unusually tall grass, debris in his or her yard, or an inoperable vehicle in his or her yard?

Contact the City of Owasso's Code Enforcement Officer Ted McCord at 376-1500.

What is the sales tax in Owasso?

Owasso's sales tax is actually made up of three separate taxes; the state tax, the city tax, and the county tax. The state tax is 4.5%. The city tax is 3%. The county tax is 1.017%. Which makes Owasso's sales tax 8.517%.

I have a question that you did not answer. Who can I call to get it answered?

To find the answer to a question not on this list, feel free to call Tim Rooney at 376-1500.

Questions for the Court Clerk & Police Department

E-mail Court Clerk- jjackson@cityofowasso.com or tfowler@cityofowasso.com

For more information on court or citation information please contact Janet Jackson at (918) 376-1550 or Tera Fowler at (918) 376-1553

Where is Court held?

Court is held at the Old Central Building, located at 109 N. Birch. Please contact the Court Clerk's office for the date & time to appear.

I just want to pay my speeding ticket, do I have to go to Court?

In most instances, traffic citations may be handled through the mail or payment made in person. Please read the reverse side of your citation and enter your plea by marking the appropriate box and providing your signature.

Payment By Mail: Owasso Municipal Court, PO Box 180, Owasso, OK 74055

In Person: Owasso Municipal Building, 111 N Main, Owasso, Oklahoma
Monday - Friday, 8:00am - 5:00pm

I received an Insurance ticket, I had insurance. I just couldn't find it. What do I do?

By appearing before the office of the Court Clerk (Municipal Building) within 48 hours of receiving your citation, with valid Proof of Insurance showing the effective date of coverage on or before the date the citation was issued, the citation will be dismissed without costs to you.

Appearing after 48 hours of receiving your citation and prior to your Court date - the fine will be reduced to $15.00 and the citation will be dismissed.

I received an insurance ticket, I didn't have insurance at the time. I have insurance now. What do I do?

Operating a vehicle without having valid insurance coverage could constitute a suspension of your driving privileges and require paying a reinstatement fee to the Department of Public Safety. If this is your first Insurance Citation, you may avoid this action by appearing before the Court on the date and time provided and show your current proof of insurance to the Judge. You will be required to pay the fine & court costs. Upon payment in full the citation will be dismissed.

I received a citation for my driver's license &/or license tag being expired, do I have to go to court?

By appearing before the office of the Court Clerk, prior to your Court date, and providing a receipt of renewal for your driver's license or license tag, the fine will be reduced to $15.00 and the citation will be dismissed.

My minor child has received a citation for a non-traffic offense, do we have to appear in Court?

Yes. All juvenile offenders of non-traffic violations must make a mandatory Court appearance. As a parent or legal guardian, you are required to attend all court proceedings with your child.

What happens if I don't appear in Court or I don't pay my fine?

Failure to appear before the Court or failure to pay a fine that has been assessed will result in a Bench Warrant being issued for your arrest. The Court will also request to the Department of Public Safety that your driving privileges be suspended until the matter is resolved. The Department of Public Safety will require a reinstatement fee, should your driving privileges be suspended.

How do I get a copy of a police report?

Contact the Records Clerk at 376-1568 during regular business hours, 8am-5pm Monday thru Friday, or you may leave a message on voice mail after hours. You may pick up the copy at the station once your report has been researched. There may be a small fee.

My car was broken into in Tulsa, can I report the crime here in Owasso?

No, I’m sorry, but you must report a crime in the jurisdiction where it occurred. You may only report crimes occurring in Owasso to the Owasso Police Department. We will gladly give you the contact number for other area agencies, if needed.

What types of fireworks are legal in the city limits?

Fireworks that make a loud explosion or launch into the air are prohibited. Sparklers, smoke bombs, and fountains are legal examples. Firecrackers, rockets, mortars, etc., are illegal examples.

How can I get an Oklahoma Drivers License?

Drivers Licenses are issued by the Department of Public Safety. To find the testing center nearest you contact them at (918) 296-5800.

How can I get an Oklahoma Drivers Manual?

Contact the Department of Public Safety (918) 296-5800. Sometimes local tag agencies will also have copies.

What do I do about a barking dog?

During the day, you can report a nuisance animal to the Owasso Animal Shelter at (918) 272-4965. If the Animal Control Officer is away from the office, please leave a message. If the animal is barking after 10pm, contact the Police Department and we will respond to the residence on a noise complaint.

Someone cut me off in traffic, I have their tag number what do I do?

If you have the tag number and description of the vehicle in question, and can positively identify the driver, then you may have enough information to file charge via citizen’s complaint. Please request to speak with an officer if the above information is available. Never take the law into your own hands. The best course of action concerning an aggressive driver is to give them lots of distance and let them pass you. NEVER chase someone on the highway. It is dangerous, and rather than helping, you are becoming part of the problem. Many people are killed each year as the result of “road rage”.

My vehicle was impounded by the Owasso Police Department, how do I get it back?

As long as there is no “hold” on the vehicle, the process to get it back is simple. Each wrecker service will set their own criteria for release, generally they are as follows:

You must be the registered owner.
You must bring the title or registration to the wrecker service.
You must show proper identification to the wrecker service.
You must pay the wrecker company for the towing and storage of your vehicle.

How can I get someone out of the Owasso Jail?

There are several ways to get someone out of jail. The person has to be sober, and eligible for bond. A bond is a cash deposit to guarantee that someone will appear on their court date. If they do not show up for court, their bond is forfeited to the court. If they do show up for court, their bond may be returned to the person who posted it. (For more information on the bonding process contact the Owasso Court Clerk (918) 376-1550.)

Here are the methods of getting someone out of jail.

Pay the full amount of their bond. Either in Cash, (exact change required), or by Credit Card. If the prisoner shows up for court, the bond may be returned to the person who posted it. (You must contact the Court Clerk!)
Contact a bondsman. The bondsman may charge you whatever amount you both agree on. The money given to a bondsman will not be returned to you. The bondsman will sign paperwork to have the prisoner released.
Contact an attorney. The attorney can sign for the prisoner and he will be released. Again, the fee the attorney charges you will not be returned by the court, and is negotiated between you and the attorney.
Wait 10 days. Owasso is a 10-day holding facility. We must release a prisoner after 10 days of incarceration.

I locked my keys in my car, can the police open it?

I’m sorry, but the Police Department no longer offers this service. It will be necessary for you to contact a locksmith for assistance.

Someone owes me money, can I have the police make them pay me back?

Sorry, but the police cannot force someone to honor a civil agreement. You need to take that person to small claims court. However, we would be glad to have an officer to speak to you to ensure that you have not been the victim of fraud or some other crime.

Questions relating to Public Works

Where can I take materials to be recycled? What can I recycle?

The City of Owasso's Recycling Center is located at 430 S. Birch (follow Main St. South of 76th St. to Birch). The Recycling Center is open 9-6 on weekdays, and 9-5 on Saturdays. You can contact the Recycling Center at 272-4991. The center recycles glass, plastic, cans, and newspaper. They will also recycle boxes, at a small fee.

Who do I call to repair a pothole on my street?

Call the Street Division of Public Works at 272-4959. You can also fill out our online Service Request form.

Who do I call to report flooding or drainage problems in my neighborhood?

Call the Engineering Division of Public Works at 272-4959. You can also fill out our online Service Request form.

Who do I call to report a missing stop sign or other missing street sign?

Call the Street Division of Public Works at 272-4959. You can also fill out our online Service Request form.

Who do I call to replace a burned out streetlight?

Call AEP (formerly PSO) at 599-6432.You can also fill out our online Service Request form.

Questions relating to Utility Services

What do I need to get my services started with the City of Owasso?

We require a contract for service be completed and a $50.00 deposit for all residential and commercial customers. Contracts for service can be completed by stopping by the Utility Billing Department located at 111 N. Main or you can download the Auto Payment form (in the Acrobat PDF format). The completed contract can be faxed, mailed, or dropped off at the Utility Department.

Is the $50.00 deposit refundable?

The deposit is held for five years or until the account closes, at which time the deposit will be credited toward the final bill.

How much notice is needed to get service started?

We need one business day notice to get the water service started.

Do you have mandatory recycling?

It is mandatory that yard waste be separated from April through October. The Owasso Recycling Center will take other recyclable material at 499 S. Main.

Yard waste bags can be purchased for a cost of $8.00 for 10 bags. Bags may be purchased at the Utility Billing window, Public Works or Quik Trip. Yard waste carts are available from April through October and cost $9.00 per month which will be included with your monthly water bill.

Will a letter of credit waive my deposit?

There is a city ordinance requiring a deposit on every new account.

How can I make my payment?

We currently accept payments by cash, check, money order, or credit card. We also offer automatic monthly payments (ACH) this service is offered free to all utility customers and is a great way to insure payments are received on time, thus avoiding any late penalties should your payment be delayed. Credit card payments can be made by phone simply by calling 376-1520 or 376-1521. We also offer a convenient night drop located on the south side of City Hall at 111 N. Main.

You may download the ACH authorization form from the Utility Link of the City Website. Once the form has been completed you will need to attach a voided check and return via mail to Utility Billing Department P.O. Box 180, Owasso, OK 74055, you can also drop of the form at 111 N. Main.

What services does the City of Owasso provide?

The City of Owasso provides sanitary sewer and refuse service for all city residents. Depending upon the area of the City that you live in, water service may be provided by the City of Owasso, Rogers County Rural Water District #3, or Washington County Rural Water District #3. Please contact the Utility Billing Department to determine which entity would serve your residence or business.

Community Development FAQs

For more information please call (918) 376-1540. You may also fill out a Service Request online.

Who do I need to call to complain about high weeds, grass, junk cars, etc?

Contact Code Enforcement Officer Ted McCord at (918) 376-1546.

You may also fill out a SERVICE REQUEST online.

What do I need to do if I want to start a new business in town?

An Occupancy Permit needs to be completed, there is no charge and takes very little time to fill out. The City Planner, Building Inspector and the Fire Marshall inspect the property and sign off on the permit.

Can I run a business out of my home?

Home occupation requires the Board of Adjustment (Special Exception) approval. No signs can be displayed on the premises and the business shall not generate more than 15 trips per day to and from the premises.

What paperwork do I need for a single-family building permit?

You will need one set of house plans and a plot plan along with the completed permit.

Do I need a permit for a storage shed?

If the shed is sitting on skids it does not need a permit but does need to stay off easements and have a minimum setback of ten feet from any side yard or rear lot lines. If the building will have a foundation, a building permit is required.

How much is a Contractor, Sub-Contractor, Journeyman or Apprentice license?

Contractor Licenses are $100.00, Journeyman are $10.00 Apprentices are not required to register. After January 1 the fee is prorated, $50.00 for Contractors licenses and $5.00 for an Apprentice.

How long does it take to receive approval for a residential single family or commercial building permit?

Residential permits take three to five days and a Commercial building permit takes ten to fifteen days.

Can I get a same day inspection? What information do I need to leave on the inspection line?

As long as the inspection is received prior to 2:00PM it will be performed that day. The information that needs to be given is:

Your name
Your company’s name
The address of the inspection
Permit number
The builder’s name
The type of inspection
When you will be ready.

Do I need a permit for a fence and what is the maximum height?

No permit is required for a fence. Fences and walls within yards should not exceed eight feet in the rear yard. The front yard should not exceed 4 feet.

Can I build a carport over my driveway?

Carports are permitted by Special Exception, which requires the Board of Adjustment approval.

Do I need a permit to do work on my own house?

Yes, the homeowner can do their own plumbing, electrical and mechanical work. It does require a permit to be obtained and an inspection.

Do I need a permit to enclose my garage?

Yes, a building permit does need to be submitted along with plans on the project.

How large can a detached accessory building be in my rear yard?

It cannot cover more than 20% of the area of the minimum required rear yard and total floor area cannot exceed 750 square feet.

Questions relating to Public Works

Where can I take materials to be recycled? What can I recycle?

Who do I call to repair a pothole on my street?

Call the Street Division of Public Works at 272-4959. You can also fill out our online Service Request form.

Who do I call to report flooding or drainage problems in my neighborhood?

Call the Engineering Division of Public Works at 272-4959. You can also fill out our online Service Request form.

Who do I call to report a missing stop sign or other missing street sign?

Call the Street Division of Public Works at 272-4959. You can also fill out our online Service Request form.

Who do I call to replace a burned out streetlight?

Call AEP (formerly PSO) at 599-6432.You can also fill out our online Service Request form.

Questions relating to Utility Services

What do I need to get my services started with the City of Owasso?

Is the $50.00 deposit refundable?

The deposit is held for five years or until the account closes, at which time the deposit will be credited toward the final bill.

How much notice is needed to get service started?

We need one business day notice to get the water service started.

Do you have mandatory recycling?

It is mandatory that yard waste be separated from April through October. The Owasso Recycling Center will take other recyclable material at 499 S. Main.

Will a letter of credit waive my deposit?

There is a city ordinance requiring a deposit on every new account.

How can I make my payment?

What services does the City of Owasso provide?

Government Frequently Asked Questions

Community Development FAQs
Questions for the Court Clerk & Police
Utility FAQs

Community Development FAQs

For more information please call (918) 376-1540. You may also fill out a Service Request online.

Who do I need to call to complain about high weeds, grass, junk cars, etc?

Contact Code Enforcement Officer Ted McCord at (918) 376-1546.

You may also fill out a SERVICE REQUEST online.

What do I need to do if I want to start a new business in town?

Can I run a business out of my home?

What paperwork do I need for a single-family building permit?

You will need one set of house plans and a plot plan along with the completed permit.

Do I need a permit for a storage shed?

How much is a Contractor, Sub-Contractor, Journeyman or Apprentice license?

Contractor Licenses are $100.00, Journeyman are $10.00 Apprentices are not required to register. After January 1 the fee is prorated, $50.00 for Contractors licenses and $5.00 for an Apprentice.

How long does it take to receive approval for a residential single family or commercial building permit?

Residential permits take three to five days and a Commercial building permit takes ten to fifteen days.

Can I get a same day inspection? What information do I need to leave on the inspection line?

As long as the inspection is received prior to 2:00PM it will be performed that day. The information that needs to be given is:

Your name
Your company’s name
The address of the inspection
Permit number
The builder’s name
The type of inspection
When you will be ready.

Do I need a permit for a fence and what is the maximum height?

No permit is required for a fence. Fences and walls within yards should not exceed eight feet in the rear yard. The front yard should not exceed 4 feet.

Can I build a carport over my driveway?

Carports are permitted by Special Exception, which requires the Board of Adjustment approval.

Do I need a permit to do work on my own house?

Yes, the homeowner can do their own plumbing, electrical and mechanical work. It does require a permit to be obtained and an inspection.

Do I need a permit to enclose my garage?

Yes, a building permit does need to be submitted along with plans on the project.

How large can a detached accessory building be in my rear yard?

It cannot cover more than 20% of the area of the minimum required rear yard and total floor area cannot exceed 750 square feet.

Questions for the Court Clerk & Police Department

E-mail Court Clerk- jjackson@cityofowasso.com

For more information on court or citation information please contact Janet Jackson at (918) 376-1550.

Where is Court held?

Court is held at the Old Central Building, located at 109 N. Birch. Please contact the Court Clerk's office for the date & time to appear.

I just want to pay my speeding ticket, do I have to go to Court?

Payment By Mail: Owasso Municipal Court, PO Box 180, Owasso, OK 74055

In Person: Owasso Municipal Building, 111 N Main, Owasso, Oklahoma
Monday - Friday, 8:00am - 5:00pm

I received an Insurance ticket, I had insurance. I just couldn't find it. What do I do?

Appearing after 48 hours of receiving your citation and prior to your Court date - the fine will be reduced to $15.00 and the citation will be dismissed.

I received an insurance ticket, I didn't have insurance at the time. I have insurance now. What do I do?

I received a citation for my driver's license &/or license tag being expired, do I have to go to court?

My minor child has received a citation for a non-traffic offense, do we have to appear in Court?

Yes. All juvenile offenders of non-traffic violations must make a mandatory Court appearance. As a parent or legal guardian, you are required to attend all court proceedings with your child.

What happens if I don't appear in Court or I don't pay my fine?

How do I get a copy of a police report?

My car was broken into in Tulsa, can I report the crime here in Owasso?

What types of fireworks are legal in the city limits?

Fireworks that make a loud explosion or launch into the air are prohibited. Sparklers, smoke bombs, and fountains are legal examples. Firecrackers, rockets, mortars, etc., are illegal examples.

How can I get an Oklahoma Drivers License?

Drivers Licenses are issued by the Department of Public Safety. To find the testing center nearest you contact them at (918) 296-5800.

How can I get an Oklahoma Drivers Manual?

Contact the Department of Public Safety (918) 296-5800. Sometimes local tag agencies will also have copies.

What do I do about a barking dog?

Someone cut me off in traffic, I have their tag number what do I do?

My vehicle was impounded by the Owasso Police Department, how do I get it back?

As long as there is no “hold” on the vehicle, the process to get it back is simple. Each wrecker service will set their own criteria for release, generally they are as follows:

You must be the registered owner.
You must bring the title or registration to the wrecker service.
You must show proper identification to the wrecker service.
You must pay the wrecker company for the towing and storage of your vehicle.

How can I get someone out of the Owasso Jail?

Here are the methods of getting someone out of jail.

Pay the full amount of their bond. Either in Cash, (exact change required), or by Credit Card. If the prisoner shows up for court, the bond may be returned to the person who posted it. (You must contact the Court Clerk!)
Contact a bondsman. The bondsman may charge you whatever amount you both agree on. The money given to a bondsman will not be returned to you. The bondsman will sign paperwork to have the prisoner released.
Contact an attorney. The attorney can sign for the prisoner and he will be released. Again, the fee the attorney charges you will not be returned by the court, and is negotiated between you and the attorney.
Wait 10 days. Owasso is a 10-day holding facility. We must release a prisoner after 10 days of incarceration.

I locked my keys in my car, can the police open it?

I’m sorry, but the Police Department no longer offers this service.

Someone owes me money, can I have the police make them pay me back?

Utility Frequently Asked Questions

What do I need to get my services started with the City of Owasso?

We require a contract for service be completed and a $50.00 deposit for all residential and commercial customers.Contracts for service can be completed by stopping by the Utility Billing Department located at 111 N. Main or you can click for residential or commercial contracts. The completed contract can be faxed (376-1551), mailed, or dropped off at the Utility Department.

Is the $50.00 deposit refundable?

The deposit is held for five years or until the account closes, at which time the deposit will be credited toward the final bill.

How much notice is needed to get service started?

We need one business day notice to get the water service started.

Do you have mandatory recycling?

It is mandatory that yard waste be separated from April through October. The Owasso Recycling Center will take other recyclable material at 499 S. Main.

Will a letter of credit waive my deposit?

There is a city ordinance requiring a deposit on every new account.

How can I make my payment?

We currently accept payments by cash, check, money order, or credit card. We also offer automatic monthly payments (ACH) this service is offered free to all utility customers and is a great way to insure payments are received on time, thus avoiding any late penalties should your payment be delayed. Credit card payments can be made by mail, in person, or by calling 376-1520 or 376-1521. We also offer a convenient night drop located in the south parking lot of City Hall at 111 N. Main.

What services does the City of Owasso provide?